Ordering Information

Can I get a proof of my order e-mailed to me?
Can I get a quote for my order?
Do you charge sales tax?
How long will it take to get my order?
What forms of payment do you accept?

Product Information

Are Hershey's candy bars Kosher? What are the ingredients?
Are Hershey's candy bars produced in a peanut free facility?
Are the candy bars included with my wrapper order?
Are the wrappers cut?
How do I adhere the wrapper around the candy bar?
How do I foil wrap my Hershey's candy bars?
How do I store my candy bars?
What kind of paper and printing do you use?

Order Status

Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?

My Account

How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?

Golden Ticket Information

Are the candy bars included with my golden ticket order?
Can I have the tickets numbered?
Can I order 1 golden ticket?
Can you print in color on the tickets?
What kind of paper are the tickets printed on?
What size golden tickets do you offer?
Will the golden tickets be inserted in my bars?

International Shipping

Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?


Low Price Guarantee
Privacy Policy

Pricing and Billing

Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?

Buyer's Guide

How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?

Tips & Trends

Fun National Holidays
Wedding Monogram Etiquette