Ordering Information

How long will it take to get my order?
Can I get a proof of my order e-mailed to me?
What forms of payment do you accept?
Do you charge sales tax?

Product Information

What kind of paper and printing do you use?
Are the candy bars included with my wrapper order?
Are Hershey's candy bars Kosher? What are the ingredients?
How do I adhere the wrapper around the candy bar?
Are the wrappers cut?
How do I store my candy bars?

Personalization Information

Can I choose a different font style or change the font color?
Can you match my party colors perfectly?
Can I change the colors of the graphics on the wrapper?
Can I add a photograph to my wrapper?
Can I design my own wrapper with different graphics?
Can I mix the front and back of the wrappers?
Can I change the wording on the back of the wrapper?

Shipping Information

How do you ship chocolate during the summer?
How much do you charge for shipping?
How will my order be shipped with the "Free Shipping" option?
Can I pick up my order?
How much is shipping to other countries?
Do you ship to Canada?

General Information

Can I cancel my order?
What is your return / refund policy?

Click here to see processing times

Generally, it takes 2 weeks to receive your personalized order.

Here is our order process for customized products:

1) You place your order online or by phone using Visa, MasterCard, American Express, Discover or Paypal (checks accepted thru Paypal).

2) We design and email you a preview, if requested, of your order within 3 business days. Please note, we do not work Saturday, Sunday or Holidays. If you choose to mail a check or money order, your preview will be sent after payment is received.

3) You approve the order by replying to the email preview. You are welcome to make changes to the design at this time. If you request another preview to be emailed to you, there is a $1 charge for each additional preview after the initial preview. If you don't need another preview, the corrections are made and your order is shipped.

4) After you approve your preview, your order will be shipped within 4 business days (wrappers only ship same or next day) by Priority Mail (3-4 days shipping time). Fedex 2 day and Overnight shipping available. Please note: During the hot summer months, June 1st - September 30th, we ship candy bars on Monday, Tuesday and Wednesday only unless Fedex Express Overnight shipping is requested. Fedex Saturday Delivery is available for an addition $20 to most areas.

Orders needed within 5 business days require the rush order charge, $20, in addition to the Fedex 1 or 2 day Shipping Charges. Your order will become our priority and your order will ship asap.

If you need your order fast, please call us 1-800-291-8934 and we will be able to rush your order, possibly shipping same or next day.

When your chocolate leaves our store it is in perfect condition. However there are LOTS of circumstances that are out of our control in which we cannot guarantee your chocolate will arrive in perfect condition.

Between June 1st - September 30th we ship all chocolate in a thermal bag with an ice pack. We only ship chocolate on Monday, Tuesday and Wednesday during these months to reduce the risk of melting over the weekend. If your order needs to be shipped on Thursday or Friday we will not be responsible if the chocolate sits at the Post Office or Fedex over the weekend. Please allow plenty of time when ordering chocolate during these summer months or consider ordering the wrappers and foil only and buying your candy bars locally. We provide excellent wrapping instructions with pictures for wrapping your candy bars with the foil and your wrapper. We do not ship any candy products outside of the USA.

We accept Visa, MasterCard, American Express, Discover, Paypal and e-checks thru Paypal. We will take business checks and purchase orders from businesses.


Send business checks payable to:
Candy Wrapper Store
240 E Rock Way
Shelton, WA 98584


Paypal e-mail address to send money or e-check to is:
kara@candywrapperstore.com - Click here to pay with Paypal

Please note: Because each order is designed individually, we cannot start the design process without payment of your order or credit card on file.

YES! You have the option to have a free preview proof emailed to you. Your first e-mailed preview is FREE. You can make any changes to your order after you receive the first preview. If you request another preview to be emailed to you, there is a $1 charge for each additional preview after the initial preview. If no additional preview is required, your order will be processed and shipped after the changes are made.

We can match your party colors to your favors if you mail us a sample of your invitation, ribbon, fabric swatch, napkin, etc. There is no charge for this color match service. Every monitor and printer will produce different colors so mail us your sample color for best color matching results.

After you place your order, mail your order confirmation page and your swatch and special instructions to:

Candy Wrapper Store
240 E Rock Way
Shelton, WA 98584

Shipping is FREE for most orders over $100 for USPS Priority Mail or FedEx Ground shipping within the USA. FedEx 2 day and Fedex Overnight shipping is available to USA only.

We ship USPS International Priority Mail to Mexico and Australia is an additional charge starting at $26.95 for wrappers only.

We will ship USPS Global Priority to some Countries (Canada, Australia, Mexico, etc...) but cannot guarantee delivery by any certain date because the Postal Serice is out of our control once it ships. Customs clearance processing times are different from country to country so we cannot guarantee a delivery time. All delivery times are approximates.

We ship wrappers only and stickers to Australia, Canada, Mexico, Ireland, and United Kingdom.
Click here for a Canadian candy wrapper site we recommend for candy bar orders.
Shipping to Canada and Mexico is USPS International Priority Mail (6-10 day shipping).
Wrappers Only shipping start at $26.95.


Shipping to Australia, Ireland, UK is USPS International Priority Mail.
Wrappers Only shipping start at $12.95 for Flat Rate Envelope.


We will ship USPS Global Priority to Australia, Canada, Mexico, Ireland, and United Kingdom but cannot guarantee delivery by any certain date due to customs clearance times.

We do not charge sales tax for any candy items. We only charge sales tax if your non-candy order is being shipped to an address in Washington State.

We use premuim glossy bright white paper for all candy wrappers. Our printers are Professional Xerox Laser Phaser for excellent quality glossy wrappers that will last!

FOIL WRAPPED Hershey's® candy bars can be ordered from us or save money and order the wrappers only. Click here to see candy bar wrapper and foil colors. Miniature Hershey's® bars are an assortment silver and gold foil wrapped bars; Hershey's® Milk Chocolate (silver foil), Mr. Goodbar® (silver foil), Krackle® (silver foil), and Hershey's Dark® (gold). Silver Foil only and Gold Foil only available for a premium charge.

Hershey's® Milk Chocolate candy bars are OUD Kosher

Kosher Status: OUD
Serving Size  1 bar (43 g)
Amount Per Serving	%DV *
Total Calories 210
Calories from Fat 110
Total Fat 13 g	20%
Saturated Fat 8 g	40%
Cholesterol 10 mg	3%
Sodium 35 mg	1%
Total Carbohydrate 26 g	9%
Dietary Fiber 1 g	4%
Sugars 24 g
Protein 3 g	6%
Vitamin C	0%
Calcium	8%
Iron	2%



HERSHEY'S MINIATURES chocolate bars are OUD Kosher

Kosher Status: OUD
Serving Size  5 pieces (43 g)
Amount Per Serving	%DV *
Total Calories 210
Calories from Fat 110
Total Fat 13 g	20%
Saturated Fat 7 g	35%
Cholesterol 5 mg	2%
Sodium 50 mg	2%
Total Carbohydrate 25 g	8%
Dietary Fiber 2 g	8%
Sugars 22 g
Protein 3 g	6%
Vitamin C	0%
Calcium	4%
Iron	4%





*Percent Daily Values are based on a 2,000 calorie diet. Your daily values may be higher or lower depending on your calorie needs:
	Calories:	2,000	2,500
Total Fat	Less than	65g	80g
Sat Fat	Less than	20g	25g
Cholesterol	Less than	300mg	300mg
Sodium	Less than	2,400mg	2,400mg
Total Carbohydrate		300g	375g
Dietary Fiber		25g	30g

YES! You can create your own special wrapper by mixing the front of one wrapper with the back of another. When you order, put in the special instructions box which wrapper front and back you want. There is no additional charge for this option.

Yes, we can change the wording on the back of any wrapper. Just put your wording in the special instructions box on the order form. We will email you a preview before the final printing of your wrapper.

The best way to secure the wrapper is using a glue stick or double sided tape or mounting squares.
Click here to see how to foil wrap your candy bars.
Excellent wrapping instructions with photos are also included with every order.

YES! Click here to see available font styles, font colors and additional graphics. There are many font styles and colors to choose from. Coordinate your wrapper to your match your wedding colors, birthday party theme, baby shower colors, bridal shower theme, or create your own personalized wrapper.

YES! Most of our graphic / wrapper colors can be changed. Click here to see some of our color choices. Please put your color request in the special instructions box on the order form online. We will email you a preview for your approval before the final printing of your order.

YES! We can add a photo to any of the regular size, miniature or Jumbo Hershey wrappers. Add your logo to a miniature wrapper and make a great business card. Add a photo or logo to any wrapper for only $10.00. Photo or Logos can also be added to Magnets, cards, stickers, or most of our products. Click here to see tips for scanning and sending your photograph.

There is a $20 design fee for cancelled orders after the preview has been designed and emailed to you for proofing. After you approve your design, you may not cancel because your order goes right into printing and processing. You may cancel your order within 24 hours of placing your order without any design fees IF your order has not been designed. Rush Fees cannot be refunded as your order goes into processing immediately after the order has been placed.

If there is a problem with your order, please contact us immediately so we can resolve the issue as soon as possible. We do not offer refunds on personailzed items unless there was a printing error on our part. If you request a preview and approve the order for printing and an error is discovered upon delivery, we will offer to replace wrappers only at a 50% discount plus shipping. Rush Fees cannot be refunded as your order goes into processing immediately after the order has been placed. Shipping charges cannot be refunded if your order has already shipped. If your order qualified for free shipping, the actual shipping amount will be deducted from your refund amount along with any design and rush fees.

YES! Our office is located at Candy Wrapper Store, 240 E Rock Way, Shelton, WA 98584. When you order online, choose "Pick Up Order" as the shipping type. Please allow 1 week for designing, proof, and production. Call 1-800-291-8934 with any questions.

YES! All of our wrappers are cut and ready to wrap when you receive them. No extra charge for cut wrappers! Just grab a glue stick or double sided tape and happy wrapping!

YES! You can choose any graphics from the web site at no additional charge. We have thousands of additional graphics if you are looking for a specific theme or graphic. The charge for a custom wrapper with graphics not shown on the website is $20.

We normally use USPS Priority Mail which takes 2-3 days for shipping. We only ship Fedex Ground between October - May if you order over 240 full size candy bars and if your weather is under 70 degrees.

Ideally, chocolate should be stored in a slightly cool and dry place. The perfect environment would be 55-70 degrees Fahrenheit, have low humidity (less than 50 percent), be out of direct sunlight, away from any other foods or substances with strong odors that could be absorbed by the chocolate.

While refrigerated chocolate is certainly safe, we don't recommend it. Chocolate kept in the refrigerator may "sweat" when brought to room temperature. Frequent exposure to high temperatures can cause the cocoa butter in chocolate to rise to the surface, creating bloom, an unpleasant cloudy gray color. This just means that the cocoa butter has separated. While it doesn't look pretty, the chocolate is still perfectly fine.